About Textway

From Coimbatore. For Every Indian Business.

Textway was founded with a simple mission — to make business messaging effortless, affordable & truly Indian. What started as a small Bulk SMS provider in 2014 has grown into a full-stack communication platform powering 500+ brands across the country.

From local retailers to scaling fintech startups, our customers trust us to deliver every message, on time, every time.

Customer Obsession

Every product decision starts with our customers in mind.

• ✦ 24×7 customer success team
• ✦ Weekly customer feedback loops
• ✦ Dedicated account managers
• ✦ NPS over 70 every quarter

Speed & Reliability

Sub-second message delivery, 99.8% uptime guaranteed.

• ✦ Multi-region failover routing
• ✦ 10 million messages/day capacity
• ✦ 99.9% platform uptime SLA
• ✦ Sub-200ms API response time

Trust & Compliance

DLT-compliant, encrypted & ISO-grade infrastructure.

• ✦ TLS 1.3 + AES-256 encryption
• ✦ DPDP & TRAI compliance
• ✦ RBAC with audit trails
• ✦ SOC 2 & ISO 27001 ready

Innovation

We push messaging technology forward with every release.

• ✦ Bi-weekly product releases
• ✦ AI-powered chatbot builder
• ✦ WhatsApp Flows & rich media
• ✦ Predictive delivery analytics

Pan-India Reach

Connected to every major Indian telecom & 200+ countries globally.

• ✦ All Indian telcos: Jio, Airtel, Vi, BSNL
• ✦ 200+ international destinations
• ✦ Multi-language support
• ✦ Regional billing & currency support

Partnership

We grow with our customers, not just sell to them.

• ✦ Free DLT registration support
• ✦ Migration assistance from other vendors
• ✦ Custom integration consulting
• ✦ Volume-based loyalty pricing

Rajesh Kumar

Veteran of the Indian telecom industry with 18+ years in messaging infrastructure.

Priya Murthy

Ex-Razorpay engineer. Leads our API platform, infrastructure and security.

Arjun Subramanian

Champion of our 500+ customers. Makes sure every business gets the support it deserves.