Legal

# Privacy Policy

How we collect, use, and protect your personal information.

Last updated: 1 January 2026

At Vanakkam Kashi, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

## 1. Information We Collect

When you contact us, request a quote, or book a tour, we may collect:

- Personal details: name, age, gender, nationality.
- Contact details: email address and postal address.
- Travel details: preferred dates, destinations, group size, dietary preferences, special requirements.
- Identity proof: for booking confirmation and travel documentation, we may request government-issued ID such as Aadhaar or Passport (Nepal tours).
- Payment details: bank transfer references or UPI confirmation numbers. We do not store full card data on our website.
- Website usage: standard log data such as IP address, browser type, pages viewed, and referring URL.

## 2. How We Use Your Information

- To plan, confirm, and operate your tour package.
- To communicate with you about itinerary, pickup, payments, and updates.
- To make travel arrangements with hotels, transport providers, and temple authorities on your behalf.
- To send occasional offers and seasonal package announcements (you can opt out anytime).
- To comply with legal, tax, and regulatory obligations under Indian law.
- To improve our website and services.

## 3. Sharing of Information

We share your information only with:

- Service partners — hotels, transport operators, temple priests, and licensed guides — strictly for fulfilling your booking.
- Government authorities when legally required, including for Nepal travel documentation.
- Trusted technology providers who help us run the website (hosting, analytics, email). These providers are bound by confidentiality agreements.

We never sell or rent your personal information to third parties for marketing purposes.

## 4. Cookies & Website Analytics

Our website uses minimal cookies and may use basic analytics (such as Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings; this will not affect our ability to deliver your tour but may affect site functionality.

## 5. Third-Party Services Embedded on Our Site

- Google Maps — embedded on our Contact page; subject to Google's privacy policy.
- Google Fonts — used for typography; minimal data is exchanged with Google's font servers.
- Email service providers — we communicate with you primarily by email; conversations are governed by your email provider's privacy terms.

## 6. Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

## 7. Data Retention

We retain booking records for the period required by Indian tax and accounting law (typically 7 years). Marketing-only contact information is retained until you ask us to remove it.

## 8. Your Rights

You have the right to:

- Request a copy of the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information (subject to legal retention requirements).
- Withdraw consent for marketing communications at any time.

To exercise any of these rights, email us at vanakamkashi@gmail.com.

## 9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. Parents booking tours that include minors are responsible for the personal information of accompanying children.

## 10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest revision. Significant changes will be communicated to active customers by email.

## 11. Contact Us

For any privacy-related questions or concerns, please reach out:

- ✉️ vanakamkashi@gmail.com
- 📍 Tiruchirappalli, Tamil Nadu, India